File locked after timeout

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hyperion
Posts: 11
Joined: Tue Jun 03, 2014 8:18 am

File locked after timeout

Post by hyperion »

Hello,

for about ten days, I have a problem with a client, who uploads two files every day.
The upload fails due to a timeout, but the file which was uploaded stays locked by WingFTP, and the following automated session from the client cannot retry the transfer since the file is still present on the server, and locked.

When it happens, I must unlock the file via Unlocker, and contact the client so he can restart the transfer

For now, it is the only example I have of a file being locked by WingFTP after a timeout.
It is also the only file I known that begins with a dot.
Is it what cause the problem, since we are on Windows ?

I must find a way to correct the problem, since it throws our automation concerning this client.

If necessary, I can provide you with the logs concerning this error.

Regards
FTP
Site Admin
Posts: 1935
Joined: Tue Sep 29, 2009 6:09 am

Re: File locked after timeout

Post by FTP »

OK, please try the latest version 4.7.3, maybe it can solve such problem.
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