Weblink for folder expiring over night

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vgilbert
Posts: 2
Joined: Thu Mar 14, 2024 8:21 am

Weblink for folder expiring over night

Post by vgilbert »

I am creating a weblink for a folder, I tried without expiration date and with an one year expiration date. The weblink works correctly at first, but after some hours (I noticed in the next morning) the weblink is no longer valid I got the message "The weblink url does not exist" when I am trying to use it again. Is there a way to bypass this?
Thank you!
FTP
Site Admin
Posts: 2078
Joined: Tue Sep 29, 2009 6:09 am

Re: Weblink for folder expiring over night

Post by FTP »

Maybe someone logged in with the same user account and deleted that weblink. You may find some logs like "User 'xxx' removed Web-Link" in the domain logs.
vgilbert
Posts: 2
Joined: Thu Mar 14, 2024 8:21 am

Re: Weblink for folder expiring over night

Post by vgilbert »

Thank you for your reply! Unfortunately I don't have access to the logs, but I am sure that the weblinks were not deleted. This happens for all the weblinks created (I had around 30 and all were disabled, again at sometime this night). There is no problem with the weblinks for individual files, they remain active, only the ones created for folders are disabled.
FTP
Site Admin
Posts: 2078
Joined: Tue Sep 29, 2009 6:09 am

Re: Weblink for folder expiring over night

Post by FTP »

OK, please make sure you are using the latest version 7.3.1, and also check the domain logs and admin logs for the following strings:
  • administrator 'xxx' deleted download link
  • User 'xxx' removed Web-Link
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