Some Chinese characters are invalid file names?

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northwind
Posts: 1
Joined: Wed May 31, 2023 8:08 pm

Some Chinese characters are invalid file names?

Post by northwind »

During the process of using the software, I found that some Chinese characters could not be uploaded and were judged as invalid file names. For example, these Chinese characters, "表", "财", "务", "总". Due to time constraints, I did not find all the Chinese characters that were deemed invalid. Delete these Chinese characters and the file will be uploaded successfully, I hope your company can resolve these issues as soon as possible.

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FTP
Site Admin
Posts: 2072
Joined: Tue Sep 29, 2009 6:09 am

Re: Some Chinese characters are invalid file names?

Post by FTP »

Yes, because Windows Explorer is not a professional FTP client, it doesn't support UTF8 encoding perfectly.

Anyway, you can try to check on the following option:
Domain > Settings > General Settings > Miscellaneous > Enable FTP command 'OPTS UTF8 ON'. If still no success, please use FTP client software instead of it, like Filezilla or our FTP Rush.
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