Cannot login using SFTP client

[pjvendra]

Hi

This is a new installation.

We have a Wing FTP server setup and we are trying to use SFTP however it’s not letting anyone login.

Listener: SFTP using SSH is disabled.

WING FTP Server is running on CentOS 8.3
Wing FTP version 7.2.5

Error Message on FileZilla:
Authentication failed. Critical error. Could not connect to server.

CentOS /var/log/secure
Oct 10 14:11:47 TSI-SFTP sshd[2914]: pam_unix(sshd:auth): authentication failure; logname= uid=0 euid=0 tty=ssh ruser= rhost=x.x.x.x user=user1
Oct 10 14:11:49 TSI-SFTP sshd[2914]: Failed password for user1 from x.x.x.x port 62159 ssh2
Oct 10 14:11:50 TSI-SFTP sshd[2914]: Connection closed by authenticating user user1 x.x.x.x port 62159 [preauth]

Thanks,
Paul J

[FTP]

It seems you connected to sshd, not WingFTP. The default SSH/SFTP port 22 is being used by sshd, so if you want to keep running sshd on port 22, you may use a different port (like port 2222) for WingFTP, just change the SFTP listener's port under "Domain > Settings > Listeners".