Wrong transfer speed and total downloaded

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Mbadran22
Posts: 4
Joined: Wed Apr 15, 2020 4:12 am

Wrong transfer speed and total downloaded

Post by Mbadran22 »

The administration page shows the wrong amount of data downloaded and speed.

Im downloading off my ftp. Speeds are fine via client but the admin program show 8mb/sec while im actually getting 40 to 50mb/sec and ive downloaded over 1tb and yet the gui shows the session downloaded only 300gb?

Whys the reporting and stats all wrong?
FTP
Site Admin
Posts: 1917
Joined: Tue Sep 29, 2009 6:09 am

Re: Wrong transfer speed and total downloaded

Post by FTP »

Do you mean the domain status data? Did you transfer files via SFTP protocol?
Mbadran22
Posts: 4
Joined: Wed Apr 15, 2020 4:12 am

Re: Wrong transfer speed and total downloaded

Post by Mbadran22 »

FTP wrote:Do you mean the domain status data? Did you transfer files via SFTP protocol?
No i downloaded via ftps implicit tls but i plan on using the quota system you had built in but i feel like that wont work espespecially if i want a user to download a max of 1tb during the life of their account and the data amount is being misread by the server.

The information under average download speed and total download speed and even the icon in your taskbar at the bottom right when you hover your cursor over it it shows wrong transfer rates. Right now it shows 7.3 mb/sec constant when im actually getting 40mb/sec.

How is it so off?
FTP
Site Admin
Posts: 1917
Joined: Tue Sep 29, 2009 6:09 am

Re: Wrong transfer speed and total downloaded

Post by FTP »

OK, maybe the speed information in the domain status is not correct, but it won't affect the file downloading.
And we will look into this issue and try to fix it in the next release.
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